COMPANY XYZ – AI Readiness Audit
Interactive dashboard grounded in the audit dossier: department-linked discoveries, and an executive summary tied to ROI, timelines, and budgets for Lebanon's largest appliance & electronics retailer.
$300K–400K
Annual savings
8–10 FTE
Hours reduced
13
Discoveries
7+
Departments
Departments
Select a department to view its discoveries
Marketing

Campaign planning, CRM, content automation
Issues linked
Logistics

Fleet, delivery, inventory, stock-keeping
Issues linked
Finance

ERP, Excel spreadsheets, analytics
Issues linked
Customer Service

Support, complaints, after-sales
Issues linked
HR

Talent pipeline, ATS, reviews
Issues linked
E-Commerce

Online catalog, SKU management
Issues linked
Proposed AI Solution
Core AI Agents
Select an agent for details
ATB
XYZ – Company XYZ Brain
AI semantic query engine for ERP/Excel data in Arabic/English.

ATC
XYZ – Company XYZ Communication Agent
Omnichannel AI support bot for customer queries & SLAs.

ATM
XYZ – Company XYZ Marketing Agent
Marketing planner & content generator for campaigns & CRM.

ATW
XYZ – Company XYZ Workflow Agent
Internal coordination & task management to replace WhatsApp.
Agent Specialization
Inventory & Aging Alerts Agent
ERP integration to detect low/aging stock and send alerts.
Supplier & Procurement Agent
Tracks purchase orders and monitors supplier performance.
Delivery & Logistics Agent
Provides real-time delivery updates and route optimization.
Service & Maintenance Agent
Automates service requests and maintenance workflows.
Customer Data Enrichment Agent
Unifies and enriches customer data for sales and marketing.
Product Catalog Agent
Automates e-commerce product management and synchronization.
Training

Process Automation Workshop
No-Code Solutions Training
Upskill key users on workflow automation, data integration &
process optimization—replacing 50+ manual processes

AI Content Creation Masterclass
Creative AI Tools Training
Equip marketing & e-commerce teams with AI-powered content
generation tools for high-quality, scalable creative output
Executive Summary
Problem
Company XYZ suffers from inefficiencies due to outdated ERP systems, siloed data in Excel, manual
workflows, and poor visibility across supply chain, customer service, and marketing.
Solution
A phased rollout of ERP modernization, CRM integration, and AI-first automation (agents for customer
service, marketing, workflows, and inventory).
Market
Lebanon's retail industry is becoming digitally competitive; AI adoption is a differentiator in
efficiency and customer experience.
Mission
To establish Company XYZ as the most digitally advanced retailer in Lebanon, improving efficiency,
customer satisfaction, and growth through AI and automation.